Frequently Asked Questions
Everything you need to know about luxury fashion and your orders.
How long does international shipping take?
We offer worldwide express shipping. Orders typically arrive within 3-5 business days, though remote locations may take up to 7 business days.
What is your return policy for designer items?
We accept returns within 14 days of delivery. Items must be in their original condition, unworn, with all designer tags and security seals intact.
Are all products on the site authentic?
Absolutely. We guarantee the authenticity of every item we sell. Each product comes with original designer packaging and authenticity cards where applicable.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and select buy-now-pay-later options at checkout.
Can I change or cancel my order after it has been placed?
Once an order is placed, it is processed immediately to ensure fast delivery. Please contact our concierge team within 1 hour of purchase if you need to make changes.
Do you offer personal styling services?
Yes, our elite styling team is available for virtual consultations to help you curate the perfect wardrobe or find a specific runway piece.